ThePrepLab
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Terms of Service

Last updated: November 29, 2025

1. Introduction

Welcome to ThePrepLab, an educational assessment and test preparation platform operated by Innovista Labs LLP ("Company", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website, platform, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our Services.

2. Definitions

  • "Platform" refers to ThePrepLab website and all associated services.
  • "User" refers to any individual or entity using our Services, including educators, students, and administrators.
  • "Content" refers to test questions, study materials, analytics, and other educational resources provided through our Platform.
  • "Account" refers to the registered user account created to access our Services.
  • "Institution" refers to educational organizations, schools, or coaching centers using our Platform.

3. Account Registration and Use

3.1 Account Creation

To access certain features of the Platform, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

3.2 Eligibility

You must be at least 13 years old to use our Services. Users under 18 must have parental or guardian consent. Institutional accounts must be created by authorized representatives.

3.3 Account Types

We offer different account types (Student, Educator, Administrator) with varying access levels and features. Pricing and features are subject to the specific plan chosen.

4. Use of Services

4.1 Permitted Use

You may use our Services for lawful educational purposes only. This includes:

  • Creating and taking tests and assessments
  • Accessing educational content and analytics
  • Managing student progress and performance
  • Collaborating with other authorized users

4.2 Prohibited Use

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Share account credentials with unauthorized users
  • Attempt to gain unauthorized access to the Platform
  • Distribute malware or engage in hacking activities
  • Use the Platform for commercial purposes without authorization
  • Copy, redistribute, or resell Platform content without permission
  • Interfere with or disrupt the Platform's functionality
  • Use automated systems to scrape or extract data

5. Intellectual Property Rights

5.1 Platform Ownership

All rights, title, and interest in the Platform, including all Content, features, and functionality, are owned by Innovista Labs LLP and are protected by copyright, trademark, and other intellectual property laws.

5.2 User Content

You retain ownership of any content you create using the Platform (such as custom questions or tests). By using our Services, you grant us a license to use, store, and process this content to provide and improve our Services.

5.3 AI-Generated Content

Content generated using our AI features is subject to our standard licensing terms. You may use AI-generated content within the Platform for educational purposes.

6. Payment and Subscription

6.1 Pricing

Pricing for our Services is available on our pricing page. We reserve the right to modify pricing with advance notice to existing customers.

6.2 Billing

Subscription fees are billed in advance on a recurring basis (monthly or annually). Payment is due upon invoice receipt unless otherwise agreed.

6.3 Refunds

Refund requests are evaluated on a case-by-case basis. Generally, fees for subscription services are non-refundable, but exceptions may be made at our discretion.

6.4 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. No refunds will be provided for partial periods.

7. Data and Privacy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

8. Disclaimer of Warranties

THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. INNOVISTA LABS LLP DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that the Platform will be error-free, secure, or continuously available. We do not warrant the accuracy or completeness of any content or that the Platform will meet your specific requirements.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INNOVISTA LABS LLP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim or INR 10,000, whichever is lower.

10. Indemnification

You agree to indemnify, defend, and hold harmless Innovista Labs LLP, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Platform
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your content or data uploaded to the Platform

11. Termination

11.1 By You

You may terminate your account at any time by contacting us or using the account settings.

11.2 By Us

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or illegal activities. We may also discontinue the Platform with reasonable notice.

11.3 Effect of Termination

Upon termination, your right to access the Platform will immediately cease. We may delete your data after a reasonable period, subject to our data retention policies and legal obligations.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Platform. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts in [Your City], India.

We encourage you to contact us first to resolve any disputes informally before initiating legal proceedings.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Company Name: Innovista Labs LLP

Platform: ThePrepLab

Website: https://thepreplab.in

Email: support@thepreplab.in

Acknowledgment

By using ThePrepLab, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, you must not access or use our Services.